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Storytelling and Resilience Leadership

  • Writer: James T. Mendelson, MBCP, CEM
    James T. Mendelson, MBCP, CEM
  • Jul 13, 2023
  • 2 min read

Storytelling has been a part of human culture for centuries. It is a way for individuals to share their experiences, emotions, and wisdom with others. It not only entertains, but it also educates and inspires. When it comes to resilience leadership, storytelling can be a valuable tool. As a leader focused on enhancing organizational resilience, I have discovered the power of storytelling in driving success. By working with business processes, strengthening infrastructure, and investing in people, storytelling has become a crucial tool in how I convince the various levels of management in an organization to invest in resilience practices.


When it comes to an organization's business processes, storytelling has helped me communicate the need for updating the way an organization runs. Sharing stories about past organizational challenges and successes paints a picture that managers and employees can relate to and inspire them to act. Stories have a way of connecting with people on an emotional level, making them more receptive to change and more willing to embrace new ways of doing things.


Strengthening the cyber infrastructure of an organization can be very technical and financially expensive. This is another area where storytelling has proven valuable. When faced with needing to convince an organization for a major upgrade or overhaul their systems and technology, I have found that telling stories of other organizations that have faced similar challenges and either chosen to ignore the risk and faced a disastrous service disruption or invest in reducing the risk and emerged stronger has helps alleviate resistance and builds buy-in. These stories provide a sense of hope and optimism, showing my team that we can overcome obstacles and come out on top.


Finally, investing in the resilience of individual employees helps create a culture of adaptability and innovation within the organization. Resilient employees are more open to change and are willing to embrace new ways of doing things. They are not easily discouraged by setbacks and are more likely to find creative solutions to problems. This mindset is essential in navigating disruptions and finding alternative paths to success.

In conclusion, sharing stories that employees can relate to in overcoming challenges can help create a sense of connection and empathy. When managers and employees can relate to past experiences where organizations and people have not mitigated risks or in contrast, they have faced obstacles and managed to come out stronger, the managers and employees are more likely to believe that they can do the same.

 
 
 

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